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SSS

SSS unemployment

Documents, costs and steps for this service.

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For qualifying involuntary job loss, not ordinary resignation; submit within one year of separation.

Cost / amount:
  • Benefit: 50% of the eligible average monthly salary credit for up to 2 months
  • File within 1 year of separation; only one settled claim within 3 years
Processing time:
  • Evaluation time is not a guaranteed payout date. Track the claim in My.SSS.
Can start online:
  • Start on the official portal

Where to apply

Eligible ordinary claims start in My.SSS. Use an SSS branch for the exceptional cases listed on the official benefit page.

Find an office
Read the official eligibility and application rules

What to bring

  • My.SSS account and payment account

    Use your existing SS number; enroll a disbursement account through DAEM when filing directly.

  • Termination notice and separation evidence

    Keep the employer notice or applicable case evidence for DOLE certification.

  • DOLE certification application deadline

    After successfully filing the SSS claim, apply for the linked DOLE certification within 30 calendar days; otherwise the online claim is cancelled.

  • Disbursement Account Enrollment Module (DAEM)

    DAEM is the account-enrollment section in My.SSS. Use an active account in your own name, submit the requested account proof / identity evidence and wait for approval before filing a direct-payment claim.

How to apply

  1. 1
    Check contribution and age conditions

    Normally age 60 or below; 36 total contributions including 12 in the 18 months before separation, and no settled unemployment claim in the last 3 years. Special occupations have lower age limits.

  2. 2
    Start in My.SSS

    Benefits → Unemployment Benefit: enter separation date, registered employer and payment account; choose the DOLE office for certification.

  3. 3
    Complete DOLE certification

    Follow the emailed instructions and submit separation evidence to the selected office. The linked electronic certification is part of the claim.

  4. 4
    Track the claim and payment

    Keep the transaction number; read email notices and the My.SSS claim status. Correct rejected documents before resubmitting.

    Continue on the official service

Sources for this situation

  • SSS current eligibility, benefit and application rules
  • SSS Unemployment benefit — official requirements
  • SSS Act, Section 14-B: unemployment benefit amount
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Help & contacts

These are agency support contacts. Your appointment confirmation identifies your receiving office.

Agency phone:
1455
Email:
[email protected]
Agency address:
SSS Main Building, East Avenue, Diliman, Quezon City
Find an office for this serviceOfficial office directoryOfficial contacts

National member helpdesk; this is not a confirmed appointment branch.

Official sources & guide details

Checking off a task does not submit an application. The listed scope and special cases determine which documents you need.

Guide reviewed: 2026-10-05

  • SSS Unemployment benefit — official requirements

Prepare step by step

Keep your progress in My Tasks.

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