SSS sickness

For illness or injury causing at least 4 days of confinement, subject to contribution, notification and paid-leave conditions.

Cost / amount:

• Benefit: 90% of the eligible average daily salary credit × approved days
• Up to 120 days per calendar year; the same illness is subject to the 240-day limit

Processing time:

• Evaluation time is not a guaranteed payout date. Track the claim in My.SSS.
• SSS states crediting within 5 banking days from settlement; evaluation comes before settlement.

Can start online:

• Start on the official portal

What to bring

• My.SSS account and payment account

  Use your existing SS number; enroll a disbursement account through DAEM when filing directly.

• Medical certificate Med 01688 and supporting records

  Include diagnosis, recommended leave, clinic contact and physician licence number; attach relevant test or hospital records.

• Separation certificate when applicable

  Previously employed direct claimants may need proof of separation and whether the employer advanced the benefit.

• Disbursement Account Enrollment Module (DAEM)

  DAEM is the account-enrollment section in My.SSS. Use an active account in your own name, submit the requested account proof / identity evidence and wait for approval before filing a direct-payment claim.

How to apply

1. 1
   Check contribution and leave conditions

   At least 3 paid contributions in the 12 months before the sickness semester; employed applicants generally must exhaust paid sick leave.

2. 2
   Notify promptly

   Home confinement: notify the employer or SSS within 5 calendar days. Hospital claims have different deadlines. Late notification can reduce or deny the claim.

3. 3
   File the correct online claim

   Employees submit medical records to their employer. Direct applicants use My.SSS → Benefits → Sickness Benefit and upload records; exceptional claims need a branch.

   Continue on the official service

4. 4
   Track the claim and payment

   Keep the transaction number; read email notices and the My.SSS claim status. Correct rejected documents before resubmitting.