Documents, costs and steps for this service.
Check contribution and existing-loan conditions before borrowing.
- Cost / amount:
- Initial / qualifying renewal: 8% yearly on diminishing balance; specified renewals after recent penalty condonation: 10%
- 1% service fee and advance pro-rated interest are deducted; repay in 24 monthly installments
- Processing time:
- Track employer certification, approval and crediting separately in My.SSS.
- Can start online:
- Start on the official portal
Where to apply
Eligible ordinary claims start in My.SSS. Use an SSS branch for the exceptional cases listed on the official benefit page.
Find an officeWhat to bring
- My.SSS account and payment account
Use your existing SS number; enroll a disbursement account through DAEM when filing directly.
- Posted contributions and current loan record
Check posted payments and arrears before applying; employed applicants need an employer with up-to-date remittances.
- Current membership-category contributions
Self-employed, voluntary and land-based OFW applicants also need at least six posted contributions under their current category before application.
- Disbursement Account Enrollment Module (DAEM)
DAEM is the account-enrollment section in My.SSS. Use an active account in your own name, submit the requested account proof / identity evidence and wait for approval before filing a direct-payment claim.
How to apply
- 1Check the loan qualification
One-month loan: 36 posted contributions; two-month: 72. Both require 6 in the last 12 months. Age must be legal and under 65; other loan and membership conditions apply.
- 2Enroll the receiving account
Keep contact details current and use an active approved DAEM account.
- 3Apply and obtain employer certification
Submit Salary Loan in My.SSS; if employed, follow the employer certification status. Read interest, service fee and deductions before accepting.
- 4Check net proceeds and repayment
Verify the credited net amount and first due date; keep the repayment schedule and payment references.
Sources for this situation
Help & contacts
These are agency support contacts. Your appointment confirmation identifies your receiving office.
- Agency phone:
- 1455
- Email:
- [email protected]
- Agency address:
- SSS Main Building, East Avenue, Diliman, Quezon City
National member helpdesk; this is not a confirmed appointment branch.
Related official notices
A new notice does not automatically mean the checklist has changed.
Official sources & guide details
Checking off a task does not submit an application. The listed scope and special cases determine which documents you need.
Guide reviewed: 2026-10-05
