PSA Birth Certificate · Record not found / correction needed

Steps

1. Choose the format your recipient accepts

   Decide paper delivery, LBC pickup or agency e-copy before paying. A view-only certificate may not satisfy a paper-document requirement.

2. Request on PSA Serbilis

   Fill in record and requester details on the official service; choose delivery/pickup and save the reference number.

3. Pay against your reference number

   Check the format, copies and final amount before paying through an offered channel.

4. Track processing and dispatch

   Use Check Status and the payment/dispatch emails. Manual record searches can add 10–15 working days.

5. Receive and check your certificate

   Present the required ID or representative authorization. If PSA reports no record, use its electronic endorsement route with the local civil registrar.

An existing saved checklist keeps its original steps and case. Clear it in My Tasks to start a different case.

Requirements & Costs

Read the full service guide for case-specific documents, fees and official references.

Official sources

PSA Serbilis formats, fees, delivery and ID rules ↗

PSA service advisory ↗