Choose your situation to see the documents, cost and steps that apply to you.
Claim the existing matured account. A new MP2 enrollment is a separate choice after maturity.
- Cost / amount:
- This is a release of savings and dividends, not a new ₱500 deposit
- Processing time:
- Five years is the savings term, not the claim-processing time
- Ask the receiving branch for its claim-assessment and payout schedule
- How to start:
- Prepare the APB claim and submit through the branch / official claim channel that accepts it
What to bring
- Pag-IBIG MID / MP2 account number
- Valid ID and account details
- Application for Provident Benefits claim form
Prepare the APB form (HQP-PFF-285) and the MP2 account being claimed.
- Loyalty Card / Loyalty Card Plus and release details
Use Pag-IBIG’s current claim checklist and the payout account / release instructions it accepts.
How to apply
- 1Confirm the maturity date and account balance
Use the first-payment date and identify the MP2 account to be claimed.
- 2Submit the APB maturity claim
Bring the claim form, ID, account and payout documents. Obtain a claim reference and expected follow-up date.
- 3Verify the assessment and released amount
Check the official calculation and release notice; retain the payout record.
Sources for this situation
Help & contacts
These are agency support contacts. Your appointment confirmation identifies your receiving office.
- Agency phone:
- (02) 8724-4244
- Email:
- [email protected]
National member helpdesk; confirm the designated receiving branch.
Official sources & guide details
Checking off a task does not submit an application. The listed scope and special cases determine which documents you need.
Guide reviewed: 2026-10-05