Documents, costs and steps for this service.
For someone already registered in the National ID system. Digital access does not require a second registration.
- Cost / amount:
- Digital National ID access: free
- Processing time:
- Access is immediate when your record is available and facial verification succeeds
- An unavailable / mismatched record requires PSA follow-up, not another registration
- How to start:
- Use national-id.gov.ph or the official eGovPH app
Where to apply
Online; contact a PSA National ID help desk if the record cannot be accessed.
Find an officeWhat to bring
- A completed National ID registration
- Personal details and a camera-enabled device
Enter the same details used at registration and allow the official portal’s facial verification in good lighting.
How to apply
- 1Open the official portal or eGovPH
Check the website address before entering personal information.
- 2Complete details and facial verification
Follow the live instructions. If verification fails, check the registered spelling and lighting before retrying.
- 3Save access securely or ask PSA for help
Do not publish the ID image or QR code. If the record is missing, use your transaction reference for follow-up.
Sources for this situation
Help & contacts
These are agency support contacts. Your appointment confirmation identifies your receiving office.
- Agency phone:
- 1388
- Email:
- [email protected]
National ID support; call charges may apply.
Official sources & guide details
Checking off a task does not submit an application. The listed scope and special cases determine which documents you need.
Guide reviewed: 2026-10-05