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DMW

OFW departure

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Check returning-worker eligibility / exemption in the official DMW system. Departure clearance does not replace a valid work visa or permit.

Cost / amount:
  • OEC issuance for returning workers is free under the DMW policy
  • Contract verification and country-specific / OWWA charges are separate where applicable
Processing time:
  • Eligible online exemption follows account / employment validation
  • Resolve a missing record or mismatch before the flight date
How to start:
  • Recover the existing DMW account and check the returning-worker transaction

Where to apply

Use the DMW portal. The destination’s Migrant Workers Office (MWO) handles contract verification; follow the assigned DMW / MWO office when personal processing is required.

Find an office
Open the official DMW portal

What to bring

  • Passport and valid work visa / permit
  • Employment contract and current employment evidence

    Keep the verified contract and evidence of the same employer / jobsite. An old OEC alone does not establish unchanged employment.

  • DMW account, departure details and applicable OWWA record

How to apply

  1. 1
    Check the DMW employment record

    Recover the account; check employer, jobsite and passport details.

    Open the official service

  2. 2
    Check returning-worker exemption eligibility

    Answer the assessment accurately. If online exemption is unavailable, follow the appointment / document instructions.

  3. 3
    Save the departure document and check validity

    Use the issued certificate / exemption accepted for your transaction. OFW Pass or eTravel must not be assumed to replace every DMW requirement.

Sources for this situation

  • DMW online services
  • Government announcement: OEC issuance is free
  • MWO Singapore: country-specific verification and OEC FAQ
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Help & contacts

These are agency support contacts. Your appointment confirmation identifies your receiving office.

Email:
[email protected]
Find an office for this serviceOfficial office directoryOfficial contacts

Use the DMW contact directory to find your MWO. Routine departure-document phone support has not been verified here.

Related services

Passport renewal
Official sources & guide details

Checking off a task does not submit an application. The listed scope and special cases determine which documents you need.

Guide reviewed: 2026-10-05

  • OFW departure documents — official requirements

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